Your cart is empty

Shipping & Returns

Shipping & Returns

We will make every attempt to ship out your order as soon as possible. Orders placed Monday through Friday by 2:00pm EST will generally leave our warehouse by the next business day. Orders placed after 2:00 p.m. EST or on Sunday and holidays will generally leave our warehouse within 2 business days. Once your product(s) has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order.

1. How are my shipping charges calculated?
Shipping charges are calculated based on the combined weight of items being purchased. In order to provide the most economical shipping rates, we suggest a minimum of any 2 items. Please refer to the rate chart below for detailed shipping rates.

Super Saver
Weight               Rate
0-9 lbs               Starting at $2.99
10-19 lbs           $9.99
20-29 lbs          $11.99
30-39 lbs           $19.99
40-49 lbs           $32.99
50-59 lbs           $37.99
60-69 lbs           $42.99
>69 lbs              $4.49/10 lbs
Actual shipping charges may be lower or higher. Please check the cart for accurate information.

Standard
Weight               Rate

0-9 lbs               Starting at $6.99
10-19 lbs           $15.99
20-29 lbs           $17.99
30-39 lbs          $27.99
40-49 lbs          $37.99
50-59 lbs           $40.99
60-69 lbs          $43.99
>69 lbs               $4.99/10 lbs
Actual shipping charges may be lower or higher. Please check the cart for accurate information.

Express
Approximately $8.99/first pound + $1.00/each additional pound
Actual shipping charges may be lower or higher. Please check the cart for accurate information.

Next Day
Approximately $20.99/first pound + $1.00/each additional pound
Actual shipping charges may be lower or higher. Please check the cart for accurate information.

Shipping to PO Boxes, Alaska, Hawaii and US Territories

Super Saver
Weight               Rate

0-9 lbs               $6.99
10-19 lbs           $10.99
20-29 lbs          $11.99
30-39 lbs           $17.99
40-49 lbs          $31.99
50-59 lbs           $36.99
60-69 lbs          $41.99
>69 lbs               $5.99/10 lbs

Standard
Weight               Rate

0-9 lbs               $26.99
10-19 lbs          $38.99
20-29 lbs           $50.99
30-39 lbs           $67.99
40-49 lbs           $83.99
50-59 lbs           $100.99
60-69 lbs           $118.99
>69 lbs               $11.99/10 lbs

Express - Please view shipping cost in the cart at checkout.

Next Day - Please view shipping cost in the cart at checkout.

To ensure that your packages are shipped in the most efficient manner, we use several carriers to ship our products. We take into account the weight of the packages and their destination when selecting the best carrier to use. Occasionally, we may upgrade your shipment method at no additional cost to you.

2. Can I ship parts of my order to different addresses?
Unfortunately, we do not offer this option. You will need to place separate orders when needing to ship items to multiple addresses.

3. Can I ship my order using multiple shipping methods?
Unfortunately, we do not offer this option. You will need to place separate orders when needing to ship items using multiple shipping methods.

4. How long does my package take to arrive at its destination?
Orders are shipped Monday through Friday, excluding legal holidays.

5. Does Lifessecondchance.org service international destinations?
Currently, Lifessecondchance.org ships to addresses in the United States and US Territories served by the US Postal Service and to APO/FPO addresses.

6. What if I live in Alaska, Hawaii, Puerto Rico or other US Territories?
We offer multiple shipping methods for packages being delivered to Alaska, Hawaii, and Puerto Rico at the prices listed in the table above. However, delivery times may vary significantly from indicated times.

7. What if I have an APO or FPO address?
One shipping method is available to APO and FPO addresses at the prices listed above. Delivery times vary from what's indicated during checkout, and it typically takes up to 4-6 weeks for delivery.

8. What if I want to ship to a P.O. Box?
All shipping methods except Next Business Day are available for shipments to P.O. Boxes.

9. To which US territories does Lifessecondchance.org ship?
Currently we ship to American Samoa, Federated States of Micronesia (Micronesia), Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands.

10. Can I choose the carrier for my shipment?
No. Lifessecondchance.org uses a variety of carrier services to delivery packages, including UPS, DHL, and the US Postal Service. There is no way for customers to request a specific shipper. The choice of carrier is determined by the level of service selected (Super Saver, Standard, Express, and Next Day), destination (shipping address), and package weight. We will select the best carrier to keep our shipping charges as low as possible, while still maintaining the delivery expectations for the selected level of service. Once your order ships the ship date and track able delivery method will be provided in your shipment confirmation email.

11. When available, what are the terms and conditions of Free Shipping Offers?
Free shipping may be available with certain offers and promotions. Free Shipping offer applies to Standard Shipping within the contiguous U.S. and APO/FPO. Not available on shipments to AK, HI, or U.S. Territories, FM, MH, or PW. Discount will appear on your receipt review page. Offer cannot be combined with other special offers, including affiliate site offers, rebates or miles. Terms subject to change.

12. How do I receive Free Shipping Offers and other promotions?
Receive the latest Lifessecondchance.org coffee offers and updates by signing up for the Lifessecondchance.org newsletter.

New Awakening Coffee is committed to providing the highest quality coffees at the lowest possible prices. We are also dedicated to the highest standards of customer service. Please let us know if you are disappointed with New Awakening Coffee for any reason. We highly value your feedback.

Please read more about our

100% Money Back Guarantee



Thank you
www.lifessecondchance.org
Back